The Intelligent
Clinical Command Center
for Modern
Practitioners

UnifyCare Provider is designed for a wide range of healthcare settings — from single-specialty clinics and polyclinics to multi-department hospitals and large hospital networks. The platform scales from a 10-bed facility to 500+ bed tertiary care centres, with modules that can be enabled based on your specific workflows (OPD, IPD, Emergency, ICU, and more).

For clinics and smaller facilities, UnifyCare can be live in as little as 3–5 business days. For larger multi-department hospitals, a phased rollout typically takes 2–6 weeks depending on the number of integrations (LIS, PACS, billing, etc.) and data migration requirements. Our dedicated onboarding team supports you through every step, including staff training sessions.

Yes. All patient data is encrypted using AES-256 at rest and TLS 1.3 in transit. UnifyCare is HIPAA-compliant, GDPR-aligned, ISO 27001 certified, and VAPT audited. Our infrastructure runs on sovereign-compliant cloud with data residency in India. Role-based access controls ensure that only authorised clinicians can access patient records, and every access event is logged in a tamper-proof audit trail.

UnifyCare offers pre-built connectors for leading LIS, RIS/PACS, billing, insurance TPA, and pharmacy platforms. We support HL7 FHIR R4, DICOM, and REST APIs for custom integrations. Our technical team can also build bespoke integrations for legacy systems already in use at your facility — no rip-and-replace required.

No — UnifyCare AI is designed to augment, not replace, the clinician. It surfaces relevant information faster: differential diagnoses, drug interaction flags, deterioration alerts (SOFA, NEWS2, GCS scores), and protocol checklists. All AI suggestions are clearly labelled and require clinician confirmation before any action is taken. The physician remains fully in control of every clinical decision.

Yes. The UnifyCare Provider app is available on iOS (App Store) and Android (Google Play). It supports smartphones and tablets, and is optimised for both phone rounds and desk use. Key features include real-time patient alerts, remote order signing, secure team messaging, and offline access to cached records for low-connectivity areas.

All UnifyCare customers receive 24/7 technical support via chat, email, and phone. Enterprise plans include a dedicated Customer Success Manager, quarterly business reviews, and priority SLAs (4-hour response for P1 issues). We also provide a knowledge base, video tutorials, and regular product webinars for ongoing training.